Shipping policy

Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

Shipping Rates 

We offer free shipping to UK and Ireland. 

Delivery Estimates 

UK orders will be sent via Royal Mail with a 2 day delivery aim.

Orders to Ireland will be sent via An Post with a 2 day delivery aim.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number.

Customs, Duties & Taxes

For international orders, customers are responsible for any customs fees or import duties that may apply.

Lost or Delayed Packages

If your order is delayed or hasn’t arrived within the estimated timeframe, please contact us at support@tinyquest.co.uk so we can assist you.